This is the first time I give a bad review. I really can't stand it anymore. I was very tired after walking in Putuo for a day. I finally got to the hotel and was arranged in the room farthest from the lobby. That's fine. When I entered the room to take a shower and sleep, I found the underwear left by the previous tenant, hanging on the door. I can imagine how the hotel cleans. I complained to the front desk and an aunt came to take it away and said she would disinfect it for me. I asked to change rooms, and I had to call the front desk again to ask for it. The problem is that from the time the incident happened to the room change, no one apologized. The room I changed was right next to the hotel lobby, so why didn't they arrange a room that was close at the beginning, but arranged it in the farthest one? It's really hard to imagine the management of a five-star hotel. In addition, the hotel facilities are old and mold can be seen everywhere in the bathroom. Is it really good for people to live in such an environment? The room comes with two breakfasts, and children over 1.2 meters tall need to pay 45 yuan for breakfast. The problem is that the breakfast is just so-so. It is not worth it for adults to pay 45, let alone children. In the past, when we stayed in hotels with children, we did not need to pay for breakfast for the children... The room rate is not cheap either. I will never come here again. Stay away.
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